Privacy policy

At Canvas & Core, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and otherwise process your information when you visit or use our website at https://shopcanvasandcore.com (the “Site”), place an order, create an account, sign up for marketing communications, or otherwise interact with us.

By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

a) Information you provide directly
When you place an order, create an account, contact us, or subscribe to our emails or other marketing, we may collect:
- Full name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment-related information (processed securely by third-party providers)
- Account login details, if you create an account
- Any information you provide in customer service inquiries, reviews, or feedback

b) Information collected automatically
When you visit or browse the Site, we may automatically collect certain information, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Time zone
- Referring website or source
- Pages visited and browsing behavior
- Products viewed, cart activity, and purchase behavior
- Cookie identifiers and similar tracking data

c) Information from third parties
We may receive information from service providers, analytics providers, advertising partners, payment processors, Shopify, and other third parties that help us operate the Site and provide our services.

2. How We Use Your Information

We may use your personal information to:
- process and fulfill orders;
- provide shipping, returns, exchanges, and customer support;
- create and manage your account;
- communicate with you about orders, account activity, or customer service requests;
- send marketing emails or messages where permitted by law and where you have opted in or where we otherwise have a lawful basis;
- personalize your shopping experience and product recommendations;
- improve our website, products, services, and marketing performance;
- detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized activity;
- comply with legal obligations and enforce our policies and terms.

3. How We Share Your Information

We do not sell your personal information for money. However, we may share your information in the following circumstances:

- With service providers that help us operate our business, such as Shopify, payment processors, fulfillment providers, shipping carriers, customer support tools, email platforms, analytics providers, and advertising partners.
- With marketing and advertising partners to help us measure campaigns, show relevant ads, and improve customer acquisition and site performance.
- With legal or regulatory authorities where required by law, subpoena, court order, or to protect our rights, customers, or business.
- In connection with a business transfer, such as a merger, acquisition, financing, or sale of all or part of our business assets.
- With your consent or at your direction.

4. Shopify and E-Commerce Infrastructure

Our store is powered by Shopify. As part of providing the Site and facilitating transactions, Shopify may process personal information relating to your use of the Site, checkout, account activity, and purchases.

For more information about how Shopify handles personal information, please review Shopify’s privacy materials and policies.

5. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate the Site and improve your experience. These technologies may help us:
- remember your cart and preferences;
- recognize returning visitors;
- understand how users interact with the Site;
- measure traffic and campaign performance;
- provide personalized content and advertising.

You can control cookies through your browser settings. Please note that disabling cookies may affect some functionality of the Site.

6. Marketing Communications

If you sign up for our email or other marketing communications, we may send you updates about products, promotions, launches, educational content, and brand news.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or by contacting us. Even if you opt out of marketing, we may still send you transactional or service-related communications, such as order confirmations, shipping updates, and customer support messages.

7. Data Retention

We retain personal information for as long as reasonably necessary to:
- fulfill the purposes described in this Privacy Policy;
- complete transactions and provide customer support;
- maintain business and tax records;
- comply with legal obligations;
- resolve disputes and enforce our agreements.

When personal information is no longer needed, we may delete it, anonymize it, or securely store it as required by law.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information. These may include secure checkout practices, restricted access, and the use of trusted third-party providers.

However, no method of transmission over the internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:
- request access to the personal information we hold about you;
- request correction of inaccurate personal information;
- request deletion of your personal information;
- opt out of certain marketing communications;
- request information about how your data is used or shared;
- object to or restrict certain processing, where applicable;
- request portability of your data, where applicable.

To exercise any applicable privacy rights, please contact us using the details below. We may need to verify your identity before processing your request.

10. Targeted Advertising and Opt-Out Choices

We may work with advertising and analytics partners that use cookies or similar technologies to provide advertising that may be relevant to your interests.

Depending on your location, you may have the right to opt out of certain targeted advertising or data sharing activities. You may also be able to use browser-based tools or privacy controls, including Global Privacy Control signals where recognized.

11. Children’s Privacy

Our Site and products are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has submitted personal information to us, please contact us so that we can take appropriate steps.

12. Third-Party Websites

Our Site may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.

13. International Data Transfers

Because some of our service providers may operate in different jurisdictions, your personal information may be transferred to and processed outside your state, province, or country of residence. By using the Site, you understand that your information may be processed in other jurisdictions, subject to applicable legal safeguards where required.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or business operations. When we do, we will post the updated version on this page and revise the Effective Date above.

Your continued use of the Site after any changes become effective means you accept the revised Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact us at:

Canvas & Core
Email: mzltvinc@gmail.com
Address: 30 N Gould St ste r, Sheridan, WY 82801, United States
Website: https://shopcanvasandcore.com